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World Trade Center 911 and Ground Zero Walking Tour

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New York, United States
World Trade Center 911 and Ground Zero Walking Tour

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 to 5 hours  (Approx.)
Mobile ticket
iconOffered in: English


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Narrated 2-Hour Walking Tour using Extra Large Visuals
911 Memorial Museum Skip the Ticket Line Access (Upgrade Available)
One World Observatory Skip the Ticket Line Access (Upgrade Available)
All Fees and Taxes
Gratuities are welcomed and appreciated
20 Dey St , 20 Dey St, New York, NY 10007, USA

The entrance to this Starbucks is located on Dey Street between Broadway and Church Street. Your tour greeter will be holding a white tour flag in front of the Starbucks. Please arrive 15 minutes before your scheduled tour to check in.

911 Greenwich St , 911 Greenwich St, New York, NY 10006, USA
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult
  • Comfortable walking shoes are recommended
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Well organized
  • This tour is copyrighted
  • Proof of vaccination required if visiting 9/11 Museum or One World Observatory
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Thermo Sage, Inc
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What measures are being taken to ensure staff health & safety during World Trade Center 911 and Ground Zero Walking Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by World Trade Center 911 and Ground Zero Walking Tour.

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66 Reviews
3 stars
2 stars

Reviews by Viator travelers

Showing 1-10 of 66 reviews
Humbling yet insightful view into the disaster, not to be forgotten.
, Nov 2021
The guide Andrew was stellar and a real customer focused professional. Trip up Trade Tower 1 was fantastic.
, Nov 2021
Andrew was fabulous. He did such a good job and was very knowledgeable. The tour was very interesting and we learned so much!
Moving and emotional experience.
, Oct 2021
This was a very good tour. The first half we had a tour guide, Brendan. He was very knowledgeable and gave us some real insight with stories of those that sacrificed to save others. Very moving! We did the self guided museum tour which was so informative and then the observatory. So blessed we got to experience this and pay our respects to so many brave souls. Would definitely recommend.
, Sep 2021
Most memorable was how the iconic ball of Peace art sculpture was put back together the best way possible with it's original pieces found after being destroyed during 9/11 attack.
Fascinating, emotional, and reverent.
, Sep 2021
Our guides presentation was very well done, I would highly recommend this tour. The little known facts were fascinating and really added to our subsequent visit to the 911 museum. The museum was a highly emotional and reverent experience.
1 traveler found this review helpful
, Jul 2021
It was amazing! Our tour guide Andrew was very personable, informative and all-around good guy! Nice
Fabulous 911 Tour
, Jul 2021
Our tour guide Andrew was extremely informative and pleasant. In addition to giving us a tremendous education on so many of the details surrounding this tragic 9/11 event, he took time to photograph our family at Key landmarks and went the extra distance to make us feel very welcome to his tour.
Fantastic !
, Jun 2021
Andrew was great ! So informative with a personal touch . This tour is one of the best we’ve done ! Highly recommend museum and observation deck , but plan on five hours for the whole thing . And we still didn’t see everything! So good !
1 traveler found this review helpful
Very Emotional......
, Sep 2020
We did this tour 4 days before the 911 anniversary. It was very emotional to hear the story. Especially from the many people who actually lived it. Then to be standing so close to where it happened was scary. I took my family of teenagers who all said they learnt something new about the events of that day. Andrew our guide was great. He answered our questions and made stops for us to take pictures. You could tell he is very passionate about what he does. If you are in New York, I would recommend this tour. You will leave with a new perspective and a new respect for what happened that day.
Great tour
, Mar 2020
Andrew did a great job! Unfortunately the museum was closed along with the memorial but we still thoroughly enjoyed our tour.

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