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JFK to Manhattan Hotel: Shared Arrival Transfer

Jamaica, United States
JFK to Manhattan Hotel: Shared Arrival Transfer

From $38.74

Price varies by group size

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 to 2 hours  (approx.)
Pickup offered
Paper ticket

Operators have paid Viator more to have their experiences featured here


Ensure a hassle-free arrival in New York and avoid expensive taxis with this pre-booked transfer. Travel from JFK International Airport (JFK), LaGuardia Airport (LGA) or Newark Liberty International Airport (EWR) to any Manhattan hotel in a comfortable shared-ride vehicle. Transfers are available 24 hours a day, seven days a week, so there's no need to worry about waiting around after an early morning or late night flight.
  • Stress-free door-to-door transfer to your Manhattan hotel
  • Easy to find on arrival: shuttles stop just outside baggage claim
  • Comfortable shared transport with a maximum of 11 passengers
  • Enjoy skip-the-line service at JFK's Terminal 7
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One-way shared transfer
Local taxes
Congestion fee (where applicable)
Excess luggage charges (where applicable)
John F. Kennedy Intl Airport , Jamaica, NY 11430
4/11/2022 - 8/23/2023
Monday - Sunday:12:00 AM - 11:59 PM
New York City , New York City, New York City, New York

Manhattan Hotels Only

There are no reservations necessary from the airport to the hotel. After claiming luggage and clearing customs, passengers must proceed to GROUND TRANSPORTATION DESK in their arriving terminal and present this voucher to the agent at the desk for transfer assistance and instructions. If an agent is unavailable at the Ground Transportation Desk, pick up a courtesy phone at the nearby transportation phone bank and dial #18 for GO Airlink NYC.
Upon arrival at JFK International Airport (JFK), LaGuardia Airport (LGA) or Newark Liberty International Airport (EWR), travel to any Manhattan hotel in style and comfort by arranging this shared-ride transfer vehicle. Simply provide your flight arrival details and full address of your destination. The transfer will be confirmed instantly and a travel voucher will be issued to present to the driver. Enjoy skip-the-line service at JFK Terminal 7. Bypass the Welcome Center/Ground Transportation desk and look for a Go representative. 

This transfer is to MANHATTAN HOTELS only.
  • Confirmation will be received at time of booking
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag
  • Vans will hold a maximum of eleven passengers
  • ADA wheelchair accessible vehicles are available. Additional Reservations required.
  • Wheelchair accessible
  • Near public transportation
  • Children under 3 years of age do not require a seat and travel free of charge. Children 3 years and older must have their own seat and pay full fare.
  • Most travelers can participate
  • Due to local laws, drivers reserve the right to refuse any customers who do not have a car seat for infants
  • This tour/activity will have a maximum of 11 travelers
  • OPERATED BY Go Airlink NYC
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on sanitization during JFK to Manhattan Hotel: Shared Arrival Transfer ?
A:The policy on sanitization is:

  • Transportation vehicles regularly sanitized
See all safety measures taken by JFK to Manhattan Hotel: Shared Arrival Transfer .

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Traveler Tips

  • "It was very easy to got the taxi an everybody was friendly." See review
  • "Apart from the 25 min wait after checking in at the transportation desk, there were no issues." See review
  • "All great things when you land in a city late at night, jet lagged and ready to sleep." See review

Reviews by Viator travelers.  We perform checks on reviews


3,304 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 3,304 reviews
Great price for a not so great experience.
, Aug 2022
I was told to wait in the welcome center area and the would driver would call my name. I never heard him call my name but I was able to see him to ask if he was the driver. He said yes and rudely told me I was about to get left and walked off. Then I had to take carry all of my own bags while he walked ahead of me.
Crap why to start my trip
, Aug 2022
They left me there from 715am to 830 I rang them 5 times they were so so rude Crap way to start my trip
Horrible experience
, Aug 2022
Ride never showed, after 2 phone calls and assurances he was “on his way.” Had to take alternate transportation. Will refuse payment.
So disappointed in the poor service
, Aug 2022
The most memorable part was when we finally arrived at our hotel after phoning the car company several times before they arrived. Eventually a gentleman in the airport spoke to them (he told us they were a terrible company and weren’t working well at all) We eventually arrived at our hotel after the other passengers had been dropped off despite the driver telling us we would be first because of the delay
Very Old Process - Don't
, Aug 2022
Just a flawed service. Landed and it took 4 different calls to find a person who spoke English. They kindly let me know that our vehicle would be there in an hour. Hour? We have a reservation with our flight information.? We could not cancel as it was within 24 hours so we just ate the cost and got an Uber XL (within 3 minutes). I travel for a living and the entire find the information desk, go to the 80's phone bank, hope the vehicle is on time process is so out of date. You have an app? We were out $230.00 because we didn't believe the "one hour" comment was truthful. The operator really had no idea. Sad..
It was okay
, Aug 2022
Overall it was fine. Wouldn’t go through Viator again, as we couldn’t reach the actual vendor with questions. Responses were not timely. The instructions were too vague. Emails asking for more specific instructions re: meeting place were never answered. When we arrived and called, we had to provide all the same info we'd already completed. Person on phone told us driver was already “there”, implying he was on his way inside to get us. We still waited another 20 minutes (which would have been fine, if we felt secure we were in the right location and they had told us 20 minutes). We were lucky, another terminal customer waited 90 minutes. Finally, just because a van seats that many, doesn’t mean it should. On our van, some folks spread out across the bench seats and later pickups were seriously clinging to little bits of seats. Also, the reason we chose Viator was that we had discount codes. We input the codes; but, none of the discounts showed up on the charges.
, Aug 2022
My flight was early. No shuttle came, even after I waited until the scheduled pick up time. When I called they told me the Shuttle already left and no more shuttle until the morning. The lady told me the solution I have is to take a cab or booked a room at the airport until the morning. I already had reservation at The Manhattan Time Square Hotel. I had no choice but to take cab. I will never use the Shuttle service again. Where is my refund.
Never came.
, Jul 2022
We waited nearly an hour and a half, we called and talked to a very nice lady who assured us the driver was coming in 20 minutes. 45 minutes later we took a cab to our hotel! Both my friend and I were in wheelchairs from the airport so it was really very inconvenient!! Plus we arrived on the red-eye and were exhausted!
The driver arrived at...
, Jul 2022
The driver arrived at terminal 7, but had left before we cleared security. Thankfully an assistant told him to come back but unfortunately it was a very long wait. The operator on the phone was no help at all. Would appreciate if the driver had stayed until we came out and not just left. The driver was a very lovely guy!
No reps were present at...
, Jul 2022
No reps were present at JFK T4. Had to ring a number. First guy couldn’t find our booking number but said driver was on way. Rang back when he didn’t turn up and booking now found but still no driver arriving. After 3rd or 4th call was picked up about 80 minutes after clearing security and first ringing the number given.
Not again
, Jul 2022
We had a 7:30am pick up at JFK. We called as requested at 7:30 and then again at 8:00. Someone finally came at 8:35. We had a shared ride so he stopped for another person. Then he proceeded to LaGuardia airport. Really, another airport? It took three hours to get to our hotel which is a 40 minute drive. If you are defining "shared" as going to different airports you should list that. I paid $250 dollars. Lesson learned - use Uber, Lyft or a cab. I will never use or recommend your service.
Waste of time and money!!!
, Jul 2022
The Transfer company asked us for a booking number not mentioned on th Viator paperwork and had to call the travel agent to get the matter resolved. We waited over an hour before they even arrived. The drive was awesome to but this Go Link Company...never use them...even the driver said their communications is really bad
, Jul 2022
We prepaid 1783 NOK to the Shuttlebus company, but they didn’t pick us up. We calles the number on our tickets, they answered and said that they weren’t coming and then they hung up. No furter explanation! The operator at the ground transportation desk said that this was not the first time they didn’t pick up people, and he had to hjelp other find new transportation too. So we had to pay for a taxi to take us to the hotel. I want my money back!
, Jul 2022
It took us 4 hours to get from the airport to our hotel. The van stopped at both airports. Do not use this option!
Horrible. Don‘t do it.
, Jun 2022
2 hrs waiting. 5times calling. Nobody cares about us. Pick up other People from other airport. Last call promised upgrade that never happend Taxi Uber or other pick ups at the airport. Do not buck any transfer about Go Air Link !!!
Will not be using this service again.
, Jun 2022
Bad experience. Would not recommend to a friend. Waited at the airport to be picked up for 2 hours. Driver and dispatcher had horrible communication.
No show of the minivan
, May 2022
arriving on JKF we dialed to inform that we had arrived. We were told that the driver would arrive in 10 to 15 minutes (terminal 4). After one hour waiting we called again, they said that the driver was ar terminal 7 and would come soon. Half an hour later there was still no driver so we decided to cancel and take a yellow cab.
Very dissapointed
, May 2022
We were waitng al terminal 5 since 9:30 am, where a bunch of people were. They said they went to pick us and couldnt find us., the driver never call our name, how could we know? I call and they told me that i have to wait for an hour to another driver to pick us. I waited for an nobody came. So I had to take an uber. I need a refund as I told the person who answered the phone. Very dissapointed.
Nobody Picked us up
, May 2022
We should call #18 from the phones located at the welcome Center Terminal ,4 in order to be picked up. After 3 additional calls nobody picked us up. Therefore I called UBER for the transfer. My Tip: Use Airport Train and the Subway. It much faster because of the traffic jam and it is less expensive than a shuttle ($8 Airtrain plus $ 2,75 Subway per person) . Believe me, you will need to save every $.. New York is horrable expensive
Long wait
, May 2022
We had to wait 30min before the taxi showed up, after a long call... The driver was friendly though.

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