Recent Searches
Clear

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

|
Badge of Excellence
|
New York, United States
All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
Loading available options...


Safety measures
icon5 hours  (Approx.)
iconOffered in: English

Overview

In remembrance of the events of September 11, 2001, take this guided tour of Ground Zero and the 9/11 Memorial. Walk through the space of the former World Trade Center in NYC, and get a deeper understanding of the events that took place on that day. Your ticket includes skip-the-line access to the 9/11 Museum and Memorial, as well as the One World Observatory for panoramic views of the city.
  • Tour Ground Zero and the National 9/11 Memorial and Museum
  • Walk where the former World Trade Center once stood
  • A guide tells stories of tragedy and heroism from that tragic day in American history
  • Select from a morning or afternoon departure time to best suit your schedule

Why Travelers Choose This Tour

Get more insight into 9/11 with personal accounts and access to the Memorial and Museum and Observatory.
Saved to wishlist!
Professional, local guide with a personal connection to the events of 9/11
Timed Ticket Access to the 911 Museum
Entry to the One World Observatory
English Speaking Guide
Guided visit to 9/11 Memorial and Ground Zero
Gratuities

Departure Point

209 Broadway, New York, NY 10007, USA

Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be holding an orange flag. The chapel is between Fulton and Vesey streets on Broadway.

Return Details

180 Greenwich St, New York, NY 10007, USA
  • Confirmation will be received at time of booking
  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
  • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Also note, in case you are approached by street booksellers, they are not affiliated with us.
  • Most travelers can participate
  • Proof of vaccination required for Museum and Observatory entry
  • This tour/activity will have a maximum of 25 travelers
  • OPERATED BY ExperienceFirst
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory.
Q:
What measures are being taken to ensure staff health & safety during All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
A:The policy on staff health & safety is:

  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory.

Traveler Photos

See More
See More

Traveler Tips


  • "Highly recommend this tour to get background information before entering the museum itself" See review

Reviews

5.0
star-5
1,084 Reviews

Reviews by Viator travelers

Showing 1-10 of 1,084 reviews
star-5
Highly recommended; Ask for Tony
Janet_R
, Jan 2022
Tony, our guide was terrific. Very friendly, professional and knowledgeable about the Memorial. We left on time and he really gave us an insiders view. The tour is well worth it and afterwards you can continue to explore on your own. It was really a great experience. Highly recommended.
star-5
Personal recap
Tyce_M
, Jan 2022
the guides personal encounter made it so real! Thanks for finding people who are so great at sharing their story!
star-4
Easy ticketing and entrance to all
Gwen_H
, Jan 2022
Jared was very knowledgeable and has various tours. I wish we had had all day to do the tour, museum, observatory - it is a lot to take in. Great food at Eataly next door in the Westfield on the grounds.
star-5
Humbling
Shannon_F
, Jan 2022
Very humbling experience. Learned more of the catastrophe and the people involved. James, the tour guide, was fabulous!!!!!
star-5
Great tour!
Wendi_O
, Dec 2021
James is an amazing tour guide. I appreciate his openness in sharing his 9/11 story. The museum was moving and the observatory views were breathtaking.
star-5
Great tour!!!
christine_f
, Dec 2021
Our guide Tim Was great!!!! He was extremely knowledgeable and did a fantastic job. I highly recommend this tour.
star-5
Thanks for a great time!
victoria_m
, Dec 2021
Helene our tour guide was informative and professional. She was easy going and knew her stuff. The tour outside was probably a little too long since the museum closed at 5:30 but all in all a great tour.
star-5
Excellent Seevice
Stacy_B
, Dec 2021
What an absolute pleasure of a experience this was, Julie the tour guide was exceptional and made the trip really enjoyable. The museum was really good but very upsetting at the same time but really glad we went to see it. Would definitely recommend this company. Wouldn’t hesitate to use and book again through Viator
star-5
Great tour and tour guide
Dallas_K
, Dec 2021
Your guide was very informative and gave his own viewpoint on his day from 9/11/01. Knew a lot about the site and everything around it. Was easy to talk to and very funny. 10/10 would recommend
star-5
World trade centre
betty
, Dec 2021
Absolutely a must.. its so emotional the tour guide was a lovely woman very informative and waited for me

Compare Similar Experiences

Current
All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

star-51084

5 hours

Free Cancellation

From
$109.00

star-552

4 hours

Free Cancellation

From
$65.95

star-526

3 hours

Free Cancellation

From
$245.00

star-4.51162

4 hours 30 minutes

Free Cancellation

From
$59.00

Explore Similar Things to Do