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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

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New York, United States
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (Approx.)
iconOffered in: English

Overview

Learn more about the tragedies and triumphs of 9/11, one of the darkest days in NYC history, as you explore the 9/11 Memorial with a native New Yorker guide. Visit significant sites such as the 9/11 Memorial, St. Paul's Church, and the Fireman's Memorial on a walking tour, see the recently built Oculus, and upgrade to include admission to the 9/11 Museum.
  • Comprehensive walking tour of the World Trade Center area
  • Visit the FDNY Memorial, St Paul's Church, Wall Street, and more
  • Hear about 9/11 from a New Yorker perspective with a local guide
  • Optional self-guided visit to the 9/11 Museum: explore at your own pace
Saved to wishlist!
Local guide
Does NOT include entry to One World Observatory.
Hotel pickup and drop-off
Gratuity for the guide is not included but greatly appreciated.

Departure Point

201 Broadway, New York, NY 10007, USA

***** MEETING POINT: The corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM FOR HELP FINDING THE GUIDE. Please call as early as possible to avoid missing the tour.

Return Details

180 Greenwich St, New York, NY 10007, USA

Tour ends on the 9/11 Memorial Plaza near the reflecting pools.

  • Confirmation will be received at time of booking
  • Walking tour is approximately 2 to 2.5 hours. If you chose the 9/11 Museum option the average visit takes approximately 2 hours. Please plan your schedule accordingly.
  • FOR ASSISTANCE LOCATING THE GUIDE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM. For immediate help please call the number on this voucher as early as possible so we can provide directions.
  • Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • No refunds will be issued for missing the tour due to late arrival.
  • TICKETS TO THE 9/11 MUSEUM (if selcted) WILL BE SENT TO GUESTS VIA EMAIL WHEN YOU CHECK IN FOR THE TOUR. IN ORDER TO RECEIVE TICKETS GUESTS MUST PROVIDE AN EMAIL ADDRESS AND HAVE ACCESS TO DATA OR WiFi SERVICE AND BE ABLE TO OPEN THE PDF FOR SCANNING AT THE ENTRANCE OF THE 9/11 MUSEUM.
  • Guide does not enter 9/11 Museum with the group, if chosen this portion of the visit is self guided.
  • Most travelers can participate
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY City Tales Sightseeing and Private Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum.
Q:
What is the social distancing policy during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum.
Q:
What measures are being taken to ensure staff health & safety during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum.

Traveler Photos

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Traveler Tips


  • "There was lots of walking, which was perfect for us, and most of the tour was outdoors, so be sure to dress accordingly." See review

Reviews

5.0
star-5
194 Reviews

Reviews by Viator travelers

Showing 1-10 of 194 reviews
star-5
Great tour! Lots of...
Jeff_C
, Dec 2021
Great tour! Lots of information! Family friendly and very meaningful. A great way to start your NYC trip.
star-5
9/11 tour with Marc
Sarah_M
, Dec 2021
Our guide Marc was amazing!! He was funny, genuine and heartfelt. You can tell he loves his city!! I would do this tour again and request Marc!!
star-5
Great experience
Shelby_H
, Dec 2021
A great tour of the memorial with anecdotes from a guide that was there on the day and can share stories you’ve never heard. Museum is was closed for cleaning so we couldn’t go but your would be a great supplement to museum if you are able to do both.
star-5
A must take….
Nick_G
, Dec 2021
Very informative and friendly guide. All visitors should learn of this terrible day. But be aware of your personal emotions. It can be a rollercoaster…
star-5
Don’t miss
Enid_H
, Oct 2021
It was wonderful. my guide Debbie was so knowledgeable and passionate in what she did it made the experience that much more. A must see!
star-5
Great for adults and teens!
Christy_B
, Oct 2021
Debbie was WONDERFUL! Thank you for the thoughtful, insightful and informational tour. My three teenagers stayed engaged throughout!
star-5
Walking tour of 9/11 site.
J_Hodge
, Sep 2021
Our tour guide, Debbie, was fantastic! Her knowledge of the events of 20 years ago were mixed with personal experiences that gave emotional emphasis to what we experienced.on this tour. I would recommend her to anyone who would want to understand the impact of what this city, and our entire country, felt on 9/11.
star-5
Magical emotional and wonderful
Ada_S
, Jul 2021
Debbie was fantastic she made you feel like your were there on the day 911 happened and was very informative. I felt like I knew her all my life.
icon Response from Host , Jul 2021
Hi and thanks for your feedback. For me this is the most important visit to be made while in New York, I'm glad you were able to connect and get so much from the experience.
star-5
Memorable tour
Marcela_M
, Jul 2021
Jim was the best! Super funny, attentive, knowledgeable and took us to places we wouldn't have found on our own.
icon Response from Host , Jul 2021
Hi and thanks for your feedback. We designed the tour to visit the places around the 9/11 Memorial that aren't so well known but we think shouldn't be missed. It's great to know that we met that goal. Thanks again for visiting with us.
star-5
Excellent and extraordinary
Evelyn_M
, Jun 2021
Jim was wonderful and gave a lot of information that was interesting about New York. I will recommend him to all my Friends and family. The Story of New York and 911 was a lot of information that we didn’t know. Thank you for the wonderful tour on 06/05/21.
icon Response from Host , Jun 2021
Hi and thanks for visiting with us. I'm glad you were able to learn more about the events of 9/11 and I appreciate you taking the time to review your experience.

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