Small Group Road to Hāna Tour 6 to 8 passengers

So glad I took this tour instead of driving this road. It's nicknamed divorce highway for a reason. It's best to have a local drive this curvy and bumpy road. The guide was very experienced and kept us entertained all day long

Although the views were beautiful and our driver was knowledgeable, our trip was a nightmare. Our driver, Taylor was very wreck-less. He was speeding, passing rows of cars, honking his horn for the majority of the trip and even got in an accident. We all expressed our concerns but he was unphased. Because of this, we were all shook up and could not enjoy the experience.

The road to Hana is a must see. The potential is there for a great tour. However, our driver was a bit of a loose cannon and a personal story teller. He jumped from the waterfall and told inappropriate stories of fights. He shared some of the info on sites bur after lunch was silent on everything we passed. Other drivers seemed much more engaged and informed and shared pertinent knowledge.

This was the ENTIRE road to Hana and then around the island, with no apparent rhyme or reason! We heard nothing about history, heard how tired our young driver was, and wondered if the van had any shocks at all! The music was loud and weird, and even after we asked the driver to speak up, he never really did (except to holler greetings to the other drivers). Be aware that “breakfast” is a 3 x 3 piece of cake, no drink, and water was only offered once….1 bottle at lunch. After the owner switched with our driver, he held his cell phone with one hand to show us pictures and drove with the other. We apologized to our friends for telling them the Road to Hana had been such a good experience before, and using a day of their vacation on this marathon. We all agreed this was something we might laugh about in the future! I will think twice about using Viator to book again.

Traveling around the entire island is an unique experience. Views are for days, natural and cultural experiences are beyond unique.

We treated ourselves to this for our honeymoon as it was one of the must do things. You get to see bamboo forests, beautiful beaches, swim in a waterfall and see amazing views. So glad we booked a small group tour (aloha tours) than any of the bigger commercial companies or trying to drive it ourselves for many reasons. First, driving the road is no joke, it is narrow. Save your nerves ,plus the person who would have driven gets to see things too. It was also great that the van picks you up almost door to door and the small group setting makes it more intimate. Finally, our tour guide Auntie Jamie was the best! She grew up on the island so she was very knowledgeable and knew all the best spots! If there is a way to ask specifically for her I would do it. She takes great care of her “family” for the day, treats you to the best snacks and lunch and keeps you smiling. We loved learning facts and historical tidbits as well. She is amazing. Thank you Jamie for one of the most memorable days of our honeymoon.

Louis our tour driver was fun. The lunch was disappointing. Consider giving passengers the option of having a lunch or no lunch with the no lunch option being cheaper. Also consider stopping at a location that has a few restaurants and food choices even if lunch has to be served earlier or later.

Mahalo Tours sent me a text message at 6:15 AM (45-minutes ahead of my pick-up time at 7 AM) the day of my tour to cancel due to the driver testing positive for covid. I understand covid can't be controlled, but they should've had other back-up drivers ready to go, or they should've been on the phone immediately trying to get me rebooked with another tour company. I am vaccinated and boosted and already had covid, so I asked them if we were willing to sign waivers, if they could reschedule with a different driver. They said that all other drivers had been exposed to the driver that tested positive, so they too had to quarantine. Apparently, this company hadn't figured out a business continuity plan in the last 2 years to ensure only certain teams were exposed to each other to limit the fall-out of someone testing positive. I asked them to call other tour companies to get me rebooked, and they said that they would. But then when I texted them back and inquired if they had found anything, they never texted me back. That was so disrespectful and infuriating. At that point, I tried to call other tour companies to get a last minute booking and went online to try, but by that time, it was too late. All of the companies had their pick-up schedules planned and the drivers had already left the shops. Mahalo Tours should've been on the phone immediately with the other tour companies to try to rebook us after they discovered their driver tested positive. Perhaps an hour ahead of time at 6 AM would've ensured we got slotted into the schedule of another tour company. By the time I was able to get online and start trying to call other tours, it was close to 7 AM (which is the time the tours start to pick-up people from their hotels). Had the tour company called other tour companies immediately at 6 AM, perhaps I could've gotten rebooked. Given it was my last day in Hawaii, I couldn't reschedule for the next day and so I left Maui without having done the Road to Hana (one of the main reasons for me booking a trip there). I'm still waiting for my refund as well. I will never use this tour company again.

Our tour guide Zach was awesome. He made the day so much fun! He kept us fed all day. He was very informative about Hana. The lunch food was absolutely delicious! My family loved this trip and highly recommend this tour!

If you’re looking for everything the Road to Hana has to offer then this is the best tour! our tour guide, Louie, was knowledgeable, hysterical, and kept us well fed all day long! You cannot go wrong with this tour!! My husband and I weren’t sure whether to drive Hana ourselves or go with the tour. We are so happy we did this tour, we wouldn’t have felt confident doing it on our own. Louie got us safely around the entire day!