Easy Riders Haleakala Downhill Bike Tour: Voted Best Bike Tour in the Universe

WOW! Talk about rude, your review is the epitome of the new age Karen response. Allow me to retort… You talk about my guide being rude, take a look at yourself. Cue the worlds smallest violin…Instead of addressing your really sad and repressed feelings with the guides or with myself, the owner, you decide to bash my business online because your sense of humor is lame. First off..Shrek didn’t call me crying, nor did he leave a bad review because of a light hearted joke, a joke that lasted 2 seconds. Stop going all Will Smith on us! A joke that was made on a tour that you were not even a part of is included in your review, a tour that took place weeks before your tour. You are just grasping for something to be upset about. I have had dozens of guests refer to the their own heads as Shrek Sized over the years when fitting helmets, we got that joke from our clients with big heads. The joke wasn’t even about you or your son, or anyone you were with. You’re just looking for something to complain about. There are always gonna be people like you that are not happy unless they have something to be mad about. As for your son riding a girls frame bike and you not being able to take a joke about that. This is just another fine example of you not being able to understand dry humor and sarcasm. I bet you are hoot to kick it with. Not that it matters now, but I personally ride the girls frames bikes quite often, as do all of the guides. I even have a guide that is 6’8 and he rides a girls frame bike. We make fun of each other about, not because we are mean or insulting, but because we something you do not…a good sense of humor. Sounds like you spent a significant amount of time on our tour focusing on being butt-hurt and judging the guide, instead of relaxing and trying to enjoy yourself. Hopefully next time you can focus on having a good time and taking in some tour guide humor. If you keep spending your life looking for the negative in people that is all you are ever going to find, quit being so uptight and live a little. You must be very thankful for the Cancel Culture movement. Maybe Disney World would be a better fit for you, you can go to Magic Mountain and hold Mickeys hand while everyone tells you exactly what you want to hear. Everyone can ride the same ride, with the same sized everything, and then you can hear the same narrated speech that is unoriginal which will hopefully bring out that loving smile of yours. Send me a postcard! We provide a top notch service, there is a lot of sarcasm and jokes that we use to lighten the mood and to make light of awkward situations. Obviously we missed on the chance to address you personally because you hid your emotions, that would have been fun. Fact is that you’re only concerned about your perception of the conversations that you were not involved in. If you had a problem with the way someone was treating you or talking to your son, maybe you should try manning up and saying something instead of repressing your feelings and then going online to bash the business that provided a 5 Star Service. If you had told my guides how you felt they would have apologized profusely and sympathized with you. But now you get no sympathy whatsoever, and you deserve none. As for the joke that you call snide about the resort you were staying at. That resort is the best resort in all Hawaii, we have mad respect for that resort and for the guests who stay there, minus yourself. When anyone ever says they are staying there we reserve that response for that particular hotel, again this shows you inability to decipher humor from what you call “snide”. You are the first person to ever be offended by this joke and we have been using it for over a decade. Who do you think the problem is? Us or you? People love that joke, ya know why? Because it is funny. It is not malicious, snide yes, funny snide tho. You are being malicious and snide, but not funny snide. All in all, I must say…great job, sir. You have successfully bashed my business and lowered my rating all because your sense of humor is non existent. I think you should get back in the office as soon as possible and fill out those TPS Reports. Get a new attitude, stop calling people names like rude, and referring to people as bitter at the world. Have you ever heard of reflection or projection, or therapy? You might want to look into those, you’re pretty good at describing yourself. We are polite, fun and very safe when we conduct tours. I stand by my guide, he has worked for me for 12 years and this is first time any Karen has ever had anything negative to say about him. Get over yourself! One last thing to anyone reading this response: If you are reading this and my response upsets or offends I would ask that you please do not book our tour. There are plenty of bike companies out there with guides that are just starting out, with no real experience who are programmed to keep it dry, simple and focus solely on getting you up and down the mountain. Please DO book our tour if you are intelligent, understand sarcasm, like to have a good time and wish to be provided with a 5 Star experience that is original and not a cookie cutter experience with the herd. Sincerely, Billy Campbell Maui Easy Riders 808.344.9489 billy@mauieasyriders.com