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Auschwitz - Birkenau Memorial Tour from Krakow

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Kraków, Poland
Auschwitz - Birkenau Memorial Tour from Krakow
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 to 8 hours  (approx.)
Mobile ticket
iconOffered in: English and 15 more

Overview

Pay your respects at the most notorious of all Nazi concentration camps, Auschwitz-Birkenau. If you choose the guided option, learn all about the history of this somber place from your guide. Otherwise, tour at your own pace without a guide. This is a convenient way to visit the important site from Krakow.
  • Choose between guided and non-guided options
  • Visit the Auschwitz I and Auschwitz II-Birkenau camps
  • Travel by comfortable air-conditioned vehicle (for guided options)
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Pickup from 8 different meeting points all over Krakow
Certificated Museum Guide (if option selected)
3-hour visit of Auschwitz & Birkenau Museum
Travel in air-conditioned vehicles
Experienced tour leader
Food and drinks
Guide-book

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

Suppliers and travelers coordinate start times within the given time periods.
Tour with Individual Entrance
3/1/2021 - 8/28/2023
Monday - Sunday:08:00 AM - 01:00 PM
English Guide - Last Minute
12/13/2021 - 8/28/2023
Monday - Sunday:07:00 AM - 01:00 PM
English Guide in Person
6/5/2020 - 8/28/2023
Monday - Sunday:08:00 AM - 01:00 PM
This activity ends in a different location. See details below:
  • Hotel Maltański , Floriana Straszewskiego 14, 31-101 Kraków, Poland

    Straszewskiego 14 st. Hotel Maltanski near Radisson Blu

  • Starowiślna 65 , Starowiślna 65, 31-052 Kraków, Poland

    Starowiślna 65 street (Kiss & Ride)

    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
    • Tickets for children (3-11) includes entrance ticket without the receivers and headphones in Auschwitz. If you want your child to visit with headset please book "Youth tickets"
    • Free tickets for an individual entrance, are available to collect at the day of the visit, only at the official museum ticket office. Every participant collects a ticket personally. Tickets are per name, to receive ticket it is mandatory to have any document or ID. Tour operator always try to help all participants to collect tickets for the individual entrance for themselves, but do not provide tickets by itself. On tour with the guide, tickets and guide service are included in the price.
    • Operates in all weather conditions, but remember that it is a memorial site, please dress appropriately
    • Youth tickets discount is only with valid student ID card, on the day of the tour. Please ensure to take student ID card with you, otherwise you will need to pay an extra fee for an adult ticket
    • Regarding Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide full names of all participants of the tour.
    • Before start we measure the temperature of every participant
    • We may refuse to attend on the tour for customers having temperature over 37.5°C (99.5°F)
    • Most travelers can participate
    • This tour/activity will have a maximum of 30 travelers
    • OPERATED BY AT Cracow
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Auschwitz - Birkenau Memorial Tour from Krakow?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    • Temperature checks for travelers upon arrival
    See all safety measures taken by Auschwitz - Birkenau Memorial Tour from Krakow.
    Q:
    What is the policy on sanitization during Auschwitz - Birkenau Memorial Tour from Krakow?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Auschwitz - Birkenau Memorial Tour from Krakow.
    Q:
    What is the social distancing policy during Auschwitz - Birkenau Memorial Tour from Krakow?
    A:The policy on social distancing is:

    • Social distancing enforced throughout experience
    See all safety measures taken by Auschwitz - Birkenau Memorial Tour from Krakow.
    Q:
    What measures are being taken to ensure staff health & safety during Auschwitz - Birkenau Memorial Tour from Krakow?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Auschwitz - Birkenau Memorial Tour from Krakow.

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    Reviews

    4.0
    star-4
    187 Reviews

    Reviews by Viator travelers

    We perform checks on reviews

    Showing 1-10 of 187 reviews
    star-5
    Fantastic trip
    Gemmalesley_W
    , Aug 2022
    The tour guide we had was very informative and answered any questions we had. Would definitely recommend going
    star-4
    10/10 recommend
    Leon_J
    , Jul 2022
    amazing trip, tour guide was informative and friendly. only downside is that the birkenau trip was cut short due to extreme heat, but not too much of a problem.
    star-5
    Highly recommend
    Lisa_d
    , Jul 2022
    Picked up on time, lovely friendly driver,air conditioned bus which was needed as was a hot day, tour guide very knowledgeable,
    star-4
    A really interesting tour through Auschwitz I and Auschwitz II Birkenau
    Robin_K
    , Jun 2022
    The service of this tour was good. In the description of the tour it said that we were going to be picked up at our own hotel but eventually we were picked up at another hotel and we had to walk to that hotel. Not an issue but different from what the description said. The tour itself was really interesting. I’ve been interested in the Holocaust for a very long time so Auschwitz is something I really wanted to see. First we went to Auschwitz I with our English tour guide. Here we had headphones in which you could hear the tour guide speak. The tour guide was really nice but you could hear her Polish accent while speaking English which sometimes made it a bit hard to understand some words. Her tone of voice was also a bit monotonous. The tour in Auschwitz was about 1,5 hours and here we saw the baracks with the photos of the prisoners and the shoes, hair and suitcases of those who were murdered. We also saw and went into the gaschamber and crematoria, this was quite heavy. After the tour in Auschwitz I we went to Auschwitz II Birkenau. We spend about 45 minutes here. Here we saw the unloading platform and the train tracks were the selections took place. Then we walked the path to the gaschamber and crematoria 2 and 3, which was the same path that was walked by the victims before their death. At the end of the path there was a monument for all who have died and suffered here.
    icon Response from Host , Jul 2022
    I want to apologize that the service was not at the level you expected. According to your complaint, this tour has a pickup from one of the multiple meeting points to choose from. If you could send us a picture of the place you found the information we will be grateful. We do not want to put customers into misunderstanding. You can do that at info@atcracow.com.
    star-5
    Very worthwhile day out
    Caroline_W
    , Jun 2022
    Very comfortable transport, amazing guide and very worthwhile trip. Well organised transit between sites.
    icon Response from Host , Jul 2022
    I am glad to hear that you enjoyed our trip. Thank you!
    star-5
    Recommend
    ken_j
    , Jun 2022
    The tour operator was great. We had made some mistakes during booking- However in short notice they helped us out! Otherwise auschwitz is a recommended guided tour in Poland for better understanding of ww2
    icon Response from Host , Jun 2022
    Thank you for your review. We are happy that you liked our service.
    star-5
    Amazing day
    Michelle_S
    , Jun 2022
    The whole day was amazing, the quide were great and plenty of details The tour was a tribute to all the people that lost their lives
    icon Response from Host , Jun 2022
    We are happy that you liked our service. Thank you.
    star-5
    Recommend great valve for money
    John_c
    , Jun 2022
    Great day guide Simon was superb great knowledge and very passionate. Bus pickup was ideal and very prompt
    icon Response from Host , Jun 2022
    It is very nice to hear that you liked our service. Thank you.
    star-5
    Very organised & credible...
    Soumyarup_R
    , May 2022
    Very organised & credible guided tour. They were punctual and the package was very affordable as well
    star-5
    Well organised and good tour
    Unda_K
    , May 2022
    It was a really interesting tour. The tour guide was really knowledgeable and shared a lot of information- both pure facts and also stories. It's just so awful that this has happened to people, so we do need to be taught these things to ensure we it never happens again. The tour aspect- all was very well organised, the transport, the communication, would definitely recommend.
    star-5
    Excellent experience
    Anonymous
    , Apr 2022
    Highly recommend. Seamless booking process and round trip transportation to Auschwitz and excellent tour.
    star-5
    They never returned.
    Birgitta_v
    , Apr 2022
    Just being there, feeling the atmosphere in combination with the many details to be seen and added by the excellent guide.
    star-5
    Excellent
    Rachel_H
    , Mar 2022
    Excellent trip. Fantastic guide. Very informative. Would highly recommend. Very well organised. Extremely thought provoking.
    star-3
    Forced to pay extra
    Rob_L
    , Mar 2022
    The pick up was punctual and the 1st driver very nice , explaining on the city buildings and history. However our original tour did not have enough people and we were forced to re book for another tour and pay extra 😢. Or cancel the whole tour . Not very nice
    1 traveler found this review helpful
    star-3
    Not recommended
    Johannes_K
    , Mar 2022
    Not very enthousiastic staff on the tour. Very small seats in the bus. Drop off not at the hotel, but far away from the hotel
    1 traveler found this review helpful
    star-3
    Good enough
    Joo_C
    , Mar 2022
    Well organized trip, timely and efficient. The tour guide wasn't the best, she would only tell the necessary and wouldn't expand as much as one would like.
    star-5
    Emotional but Respectful
    AndyF_1
    , Mar 2022
    Really enjoyed the trip, very well organised and well ran. It was a very emotive trip however David our tour guide was excellent at explaining everything tastefully and with upmost respect. His knowledge was first class.
    star-5
    Amazing place
    Bradley_D
    , Mar 2022
    Anyone who knows the story of Schindler’s list. Must put this trip on their bucket list. So somber. So moving. Their story must never be forgotten
    star-5
    We must forgive bit never forget
    Ilse_T
    , Mar 2022
    Not a ‘fun’ tour but definitely one you have to do when in poland, we must forgive but may never forget, good guides but remember to put on your walking shoes
    star-4
    A bit commercial but worth it
    Andrew_W
    , Mar 2022
    All the tours are very good but somehow the wanting of everyone to experience it makes the experience seem a bit too commercial and rushed. I'm not saying we should think too deeply about the hanus crimes that were committed here at all. Its an experience everyone should have in their life to keep these unfortunate people alive in the history books

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