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Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow

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Kraków, Poland
Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

Experience a poignant piece of World War II history on a day trip to Auschwitz-Birkenau from Krakow. Led by a knowledgeable guide, explore the UNESCO-listed former Nazi concentration camp complex and preserve the memory of those who perished there. Pass through the crematoriums, old prison blocks, and moving memorials, and hear the stories of this dark time in history from your guide in a sensitive manner. Your tour concludes with transportation back to your original departure point in Krakow.
  • Day trip to Auschwitz-Birkenau from Krakow with a local guide
  • Explore the UNESCO-listed complex and learn about its terrible past from a knowledgeable guide
  • Trace the stories of individual prisoners and visit the memorials to the camps’ victims
  • Learn the history of WWII’s Holocaust and about the liberation of Auschwitz in 1945

Why Travelers Choose This Tour

This guided tour offers pickup and drop-off from select hotels and morning or afternoon departure times.
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Air-conditioned vehicle.
Tour escort/host.
Documentary film during the transfer.
Local live guide.
Headsets to hear the guide clearly.
Hotel pickup and drop-off (selected hotels all over Krakow).
Gratuities
Food and drinks, unless specified
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Powiśle 7 , Powiśle 7, 31-101 Kraków, Poland

Go to the big bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow and look for coaches marked on both sides with "Cracow Tours". Please keep on eye out for this signage when awaiting your pickup. Check-in at this location is 15 minutes prior to the booked tour start time.

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9:00 AM

Please arrive 50 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.

This activity will end right where it started.DEPARTURE TIME The hours you book are tentative and may change, and departures from Krakow may take place in the following hours: 8.00 am – 3.00 pm. You are required to contact Cracow Tours no earlier than 3 days and no later than 24h before the date of the tour to confirm the time of departure on +48 12 430 07 26, +48 602 49 70 64. DEPARTURE POINT Choice of pickup from our main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow, or selected hotels all over Krakow. If you do not require hotel pickup, or your hotel cannot be serviced, you must make your own way to the main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow. Check-in at this location is 15 minutes prior to the booked tour start time. PICKUP SERVICE Our pickup service is available from selected hotels in Krakow. Depending on the location of the hotel, the pickup service will be between 30–50 minutes before the tour departure time. Please enquire at your hotel reception desk regarding the pickup time and the possibility of a pickup. Please note: pickups can only be guaranteed if you book 24-hours in advance. RETURN DETAILS Original departure point.
Established in the early 1940s by the Nazis, Auschwitz was originally intended for Polish political prisoners. Later, when it was extended to include the neighboring site of Birkenau, it became a larger concentration camp for primarily European Jews, killing an estimated 1.1 million people.

Begin your trip with pickup at select Krakow hotels or in central Krakow, at your preferred departure time. Accompanied by your guide, travel to the town of Oswiecim while a documentary on WWII and the Nazi Holocaust is shown on board. Arrive at the Auschwitz-Birkenau complex, now a UNESCO World Heritage Site.

Enter the gates bearing the inscription Arbeit Macht Frei (Work Sets You Free) and then head inside to learn about how the complex quickly turned from a detention camp to a center for mass murder. Your guide discusses the camp’s history in a sensitive manner as you visit the crematoriums and gas chambers, as well as the watchtowers and fences at Birkenau where the Nazi officers stood guard.

After examining the exhibitions inside the old prison blocks, pay your respects at the camp's somber memorial. Your trip concludes with drop-off back at your original departure point.
Itinerary
Stop At:  
Panstwowe Muzeum Auschwitz-Birkenau
Explore the twin concentration camp: Auschwitz I and Auschwitz II- Birkenau with a guide as you learn about the Nazi Holocaust and how the camps functioned.
Duration: 3 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • DEPARTURE TIME The hours you book are tentative and may change, and departures from Krakow may take place in the following hours: 8:00 am – 3:00 pm. You are required to contact Cracow Tours no earlier than 3 days and no later than 24h before the date of the tour to confirm the pickup time and pickup point on +48 12 430 07 26, +48 602 49 70 64 or office@cracowtours.pl.
  • DEPARTURE POINT Choice of pickup from our main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow, or selected hotels in Krakow. If you do not require hotel pickup, or your hotel cannot be serviced, you must make your own way to the main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow. Check-in at this location is 15 minutes prior to the booked tour start time. PICKUP SERVICE Our pickup service is available from selected hotels in Krakow. Depending on the location of the hotel, the pickup service will be between 30–50 minutes before the tour departure time. Please enquire at your hotel reception desk regarding the pickup time and the possibility of a pickup. Please note: pickups can only be guaranteed if you book 24-hours in advance.
  • RETURN DETAILS Original departure point.
  • ADDITIONAL INFORMATION The hours you book are tentative and may change, and departures from Krakow may take place in the following hours: 8.00 am – 3.00 pm. All customers are required to contact Cracow Tours no earlier than 3 days and no later than 24h before the date of the tour to confirm the time of departure on +48 12 430 07 26, +48 602 49 70 64 or email: office@cracowtours.pl.
  • All customers are obliged to take their ID document with them on the day of the tour (if there is no such document, the staff of the facility have the right to refuse entry to the museum). The name and surname on the reservation must be identical as in ID document. Cracow Tours does not take any responsibility if any of our customers will be refused to enter Museum Auschwitz-Birkenau due to lack of documents.
  • The maximum size of backpacks or handbags brought into the Museum cannot exceed dimensions 30x20x10 cm. Larger bags must be left in the bus.
  • Most of the tour takes place outside, so please be prepared for the different weather conditions.
  • Taking photos in the buildings with the use of flash is forbidden. You are allowed to take photos only in selected parts of the Museum.
  • Eating and smoking, as well as acting in a loud manner are forbidden at the Museum.
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • There is a 15-minute break during the tour, we suggest taking a sandwich and water with you.
  • Please bear in mind that there are hundreds of tourists visiting the Museum every day and keeping your own pace of sightseeing is not possible.
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Intercrac
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
How can I let you know where to pick me up?
A:If you are interested in complementary hotel pickup please make sure to contact the supplier no later than 24h prior to your tour. You can let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.
Jul 2019
Q:
Where is the meeting point?
A:The meeting point for this tour is at 7 Powisle Street at the bus park opposite the Sheraton Grand Krakow hotel.
Jul 2019
Q:
What is the policy on face masks and attendee health during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
What is the policy on sanitization during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:The policies on sanitization are:

  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
What is the social distancing policy during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.

Traveler Photos

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Traveler Tips


  • "Also if possible don’t combine it with another trip eg salt mines- you need to give this all the time you can and time to reflect." See review
  • "The tour takes you to 3-4 main camp buildings so you have a good idea of the area but it will not afford you a deep comprehensive visit if that's what you are looking for." See review
  • "The museum is not a pleasure to visit, but would recommend the tour as it a stark reminder that these atrocities must never happen again." See review

Reviews

4.5
star-4.5
1,392 Reviews

Reviews by Viator travelers

Showing 1-10 of 1,392 reviews
star-5
Once in a life time experience
Hussain_M
, Oct 2021
By far the tour lady was absolutely amazing, she was so passionate made me feel so many emotions. Great jon
icon Response from Host , Oct 2021
Thank you for your opinion, we are glad that the tour met your expectations with the pilot in the lead
star-5
Emotional roller coaster
Ton_H
, Oct 2021
An emotional roller coaster through one of the worst parts of human history. I promised my kids I’d take them here. They were impressed.
icon Response from Host , Oct 2021
We agree, visiting Auschwitz is a difficult experience, but an important one in human history. Thank you for your opinion and for choosing us.
star-4
Humbling Experience
luliclemondrop
, Oct 2021
Our pick up was exactly on time and our driver was great - very friendly, knowledgeable and helpful. Our tour round the sites was given by someone who was very knowledgeable and we did not feel rushed. You must visit to learn about the harrowing experience and atrocities which these innocent men, women and children were subject to. A very humbling experience. I thoroughly recommend this company for this trip.
icon Response from Host , Oct 2021
We agree, Auschwitz is a place with a dark history, but it is a must experience. Thank you for your opinion and for choosing "Cracow Tours"
star-5
Great tour
Ulrik_B
, Sep 2021
Everything was excellent. Perfect guide. Nice driver. Very big and lasting impression. Time well spent.
icon Response from Host , Sep 2021
Thank you very much and glad that our tour met your expectations.
star-5
Amazing Tour Inside The Camps
Jamie_W
, Sep 2021
Walked to the meeting point to meet the few members who were traveling to the camp location. Driver did not provide details of the camps or the surrounding areas, which I thought was strange since the drive was over an hour each way. Our group met our guide inside the camp and we had an amazing tour of the camps. Our guide provided historic information about the camps and walked us around the grounds. Tour inside Auschwitz and Birkenau was fantastic. Detailed history with respect for those who lived and died there.
star-5
Great experience!
Halil_D
, Jul 2021
The Auschwitz and Birkenau Tour was great and the transfer and pick up worked out perfectly. Thank you!
star-5
Excellent Day
SHANE_M
, Oct 2020
Excellent guide with a passion for what he was doing. Picked up at the hotel spot on time. Clean vehicle and the whole day was to be recommended.
1 traveler found this review helpful
star-4
Informative daytrip
Dirk
, Sep 2020
The pickup at my hotel was on time and after a check of my ticket and ID we went to Auschwitz. On the way a movie was shown which give good background information about the camp and the liberation. Our local guide in Auswitz and Birkenau told us a lot of information during our visit in english and also knew when silence was needed at some places.
star-5
A must
Jackie_N
, Aug 2020
This is a trip I think everyone should do. Read all you like about what happened and why but until you’ve been there you can’t get your head around it. You need to walk the route, see the blocks, and look at the collection of belongings left by the prisoners. Our guide Mari-Anne was quite new and needs a little bit more experience to tell the story without sounding like she had just rehearsed it. Maybe due to COVID if was a little quieter than usual but we didn’t feel rushed and had time to take in the surroundings and detail. The trip to Birkenau was only 15 mins, and again well worth seeing, just the sheer scale of the site is unbelievable. It’s so hard to imagine the atrocities even as you stand next to the tracks in the selection area, how can some people be so cruel to others?
icon Response from Host , Aug 2020
thank you very much!
star-5
Highly recommend!
Tess
, Aug 2020
This was an incredibly moving experience. Our guide was fantastic - extremely respectful, friendly and informative. There are plenty of social distancing measures in place at the museum, so there’s no need to be concerned about doing this tour during the COVID pandemic.

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