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Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup

star-4.5397 Reviews
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Kraków, Poland
Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 to 8 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English

Overview

Learn about Poland’s history and visit a former concentration camp—Auschwitz Birkenau, that now acts as a place to remember those who lost their lives there during World War II. Save time planning your own transport by having Krakow hotel pickup and drop-off included. By going on a guided tour, you are able to understand more about the context of the site and the things that happened there.
  • Visit the UNESCO World Heritage Site—Auschwitz Birkenau
  • Avoid busy public transport—hotel pickup and drop-off included
  • Learn historical context by having a guided tour
  • Avoid crowds with a guarantee to skip long lines
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Professional guide
Hotel pickup and drop-off
Transport by air-conditioned minivan
Round-trip shared transfer
Guaranteed to skip the long lines
Headset to hear your guide clearly
Food and drinks
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Floriana Straszewskiego 14 , Floriana Straszewskiego 14, 33-332 Kraków, Poland

Gr8way Meeting Point

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This activity will end right where it started.Customer needs to provide their accommodation address in order to perfom hotel pickup. In case of lack of this information customer will be awaited at our meeting point at Straszewskiego 14 Street. Some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available. In that case we provide a pickup from closest possbile pickup point. Due to Covid 19, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • VISITING PACE: Please note that there are hundreds of people visiting the Auschwitz Museum every day and keeping your own pace of sightseeing is not possible.
  • DEPARTURE TIME: The starting times are tentative and may change, and departures from Krakow may take place. You are required to contact Gr8way at least 2 days before the activity starts to confirm your exact pick-up time from your accommodation.
  • LUGGAGE SIZE: Each traveller is allowed a maximum size of any baggage allowed in The Auschwitz Birkenau Museum is 30x20x10 cm. This is more or less the size of an A4 sheet. It's okay to have a small handbag or wallet with you. If your luggage is bigger, you can leave it in the locked bus parked next to the museum. Our driver will look after your luggage while you are away.
  • WEATHER: We operates in all weather conditions, during this tour, you will spend up to 70% of the time outdoors, especially during the second part at Birkenau Memorial Place. Please bring weather appropriate clothing.
  • Stroller accessible
  • Infant seats available
  • HOTEL PICKUP: Some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available. In that case we provide a pickup from closest possbile pickup point.
  • In order to enter the Auschwitz Musuem customer must provide tour provider with full names of all participants. Otherwise customers won't be allowed to enter.
  • ID DOCUMENTS: Every visitor has to bring ID to verify. Otherwise the security might refuse enter the Musuem
  • Children must be accompanied by an adult
  • Valid student ID allows you to get a youth discount.
  • Due to Covid 19, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change
  • Most travelers can participate
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY GR8WAY
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policy on face masks and attendee health is:

  • Face masks required for travelers in public areas
See all safety measures taken by Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.
Q:
What is the policy on sanitization during Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.
Q:
What is the social distancing policy during Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.

Traveler Photos

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Traveler Tips


  • "Please note that the terrain is not even so be careful to wear super supportive shoes." See review
  • "Pick up on time, great air conditioned mini bus, driver and guide excellent, a must for all visitors" See review
  • "There is a fair amount of walking involved in this so be prepared, especially on the second part of the tour." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
397 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 397 reviews
star-2
Good trip, bad time keeping
Lucy_D
, Aug 2022
The tour was very good, however the pick up was about 40mins late with little communication from the company about what was happening
star-4
Sensitive and informative
Claire_C
, Aug 2022
Comfortable transport and informative sensitive tour. Due to the location can’t describe it as great or wonderful but I thought it was done very well.
star-5
Auschwitz - Birkenau day tour
Campbell_M
, Aug 2022
The death camp including gas chamber and crematorium was very confronting but worth the experience. Walking in the steps of those who died under Nazi rule and seeing the conditions of those who made it to the camp lived in was confronting. The guide was knowledgeable and friendly and the pick up / drop off was good.
star-5
The transport was spot on...
Karen_F
, Aug 2022
The transport was spot on and the tour guide was excellent . Picked up at hotel on time. Was kept up to date with any changes . I felt this tour was excellent value
1 traveler found this review helpful
star-5
Everyone should be...
Ray_S
, Aug 2022
Everyone should be required to visit Auschwitz. It is a reminder of the power of leaders use propaganda to install fear and control us
star-5
Great service pick up...
Kathleen_k
, Aug 2022
Great service pick up from hotel, comfy coach , the tour was brilliant, its a must when in krakow, a full day , could do with a little more time for a break when its hot for drinks food etc , but did not spoil the trip
star-5
Everything was memorable ...
Victoria_M
, Aug 2022
Everything was memorable The guide was very knowledgeable Too emotional for words Wish everybody visit at least once
star-5
Sad but educational
Charlie_B
, Aug 2022
Amazing trip! Great tour guide and driver, very helpful from start to finish and very well organised throughout the day, Thank you
star-5
Emotional and sad but...
Tamara_N
, Aug 2022
Emotional and sad but worthy, world mustn’t forget what happened. I would recommend both, the visit and the organizer, everything was according to the itinerary. Guided tour is a bit more expensive but better option.
star-3
Tour leader suitability questionable
Kellie_R
, Aug 2022
The Auschwitz & Birkenau tours themselves were powerful, the guide was extremely knowledgeable and presentation respectful. Where I would like to provide feedback is regarding the unsuitability of our tour leader/ car driver. I feel he lacked a person centred, warm or supportive approach to the guests before or after this important, emotional experience. He spoke about his personal, unethical opinions.. completely unrelated to the events of the day, and it made for an uncomfortable car ride there and back. This was a disappointment and let down my overall experience of the day.
1 traveler found this review helpful
star-3
Great tour, bad provider
Kenneth_P
, Aug 2022
Tour and actual guide was great, however Viator cancelled our original booking only 24hrs prior, and offered alternative tour 2hrs later and a completely different pickup point on the other side of town
star-2
Just Okay
Roger_L
, Aug 2022
The back row of the van is too small to fit 4 people. It made for an extremely uncomfortable 1.5 hour ride both ways. Tour guide made comparisons between the Nazis and current day leaders and events interjecting her personal politics into the tour. I would try a different company.
star-5
Brilliant trip
Louise_R
, Jul 2022
Brilliant trip but so sad to learn what happened and experience it in person, would definitely recommend to anyone thinking of going
star-5
Auschwitz’s Concentration Camp Visit
NickSuarin
, Jul 2022
The tour is very emotional, heartwarming and educational. We as human beings should not forget the mistakes made.
star-5
Monumental experience.
Geoffrey_W
, Jul 2022
Monumental experience. A must for everyone. It was an emotional experience and I am blessed to have had the opportunity to witness it.
star-4
Don’t even think about not going to Auschwitz.
Monika_D
, Jul 2022
It was very sad but its something you Must do while you are in Cracow. Very important piece of history. The tour lady vey knowledgeable.
star-4
Left an Impression
Ray_J
, Jul 2022
Very good description of the various parts of Auschwitz. The facts where voluminous and the guide was serious but welcomed questions.
star-4
Good experience
Ffion_R
, Jul 2022
It was a lovely cool bus service. They were slightly late picking us up and the tour felt a bit rushed but it was very hot the day we went.
star-4
Good value
David_H
, Jul 2022
The tour operator did a great job accommodating the group and ensuring everyone had a good experience.
star-5
Do it
Christopher_G
, Jul 2022
Very good tour, highly recommend. They way it is presented was very respectful to the sadness of the events and lives lost. We must never forget the horrors committed to other humans.

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