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Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour

Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour

star-4.57 Reviews
|
Kauai County, United States
Safety measures
icon5 hours  (Approx.)
Mobile ticket
iconOffered in: English
Safety measures
icon5 hours  (Approx.)
Mobile ticket
iconOffered in: English

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Safety measures
icon5 hours  (Approx.)
Mobile ticket
iconOffered in: English

Overview

Saved to wishlist!
Lunch
Use of Snorkeling equipment
Gratuities

Departure Point

Kīkīaola Harbor, Hawaii 96796, USA

Please refer to the detailed confirmation email that WE will send you that comes from "reservations@islandactivitygroup.com" once you provide all of the necessary details to finalize your reservation.

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • If prone to motion sickness, we recommend taking a preventative ahead of time.
  • Not recommended for travelers with recent surgeries of any kind
  • This tour/activity will have a maximum of 14 travelers
  • OPERATED BY Kauai Sea Rider Adventures
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour.
Q:
What is the policy on sanitization during Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour.
Q:
What is the social distancing policy during Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour.
Q:
What measures are being taken to ensure staff health & safety during Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Kauai's Ultimate Na Pali Coast Zodiac Boat Snorkeling & Sea Cave Eco Tour.

Traveler Photos

Reviews

4.5
star-4.5
7 Reviews
4 stars
0
3 stars
0
2 stars
0

Reviews by Viator travelers

Showing 1-2 of 7 reviews
star-5
Worth every penny
Erin_G
, Aug 2021
Highlight of our 9 day trip for sure. The crew was awesome and taught us a ton about the history of the Napali Coast which was absolutely fascinating. They were very engaging and the boat ride was a thrill. We were able to see some turtles, dolphins, and some really amazing sea caves. The boat captain is super experienced and you could tell how much he was paying attention to every little detail and every little swell to make sure the boat ride was fun, but also incredibly safe. The smaller group on the boat made for a really fun and personal experience. Highly recommend this tour!
icon Response from Host , Aug 2021
Aloha Erin Mahalo for your fantastic review and to make this the highlight of your trip is amazing. Our tour is indeed exciting and awe-struck with the view of the coastline. We hope that you'll come back again in the near future. Until then, a hui hou
star-1
Horrible and unacceptable experience!!!
Kevin_A
, Aug 2021
This was absolutely the worst experience ever!!!! It started with my wife asking the front desk for directions. She was meet with an extremely condescending man that provided more insults than help. My daughters were treated horribly on the tour. They received very little help with their gear. Captain Terra yelled at them and I’m still dealing with managing the emotional aftermath of this event. Captain Terra also got both verbally and physically aggressive with my kids due to frustration. My nanny was injured on the boat and denied medical help. My kids and other passengers were sea sick and the captain did nothing. The captain also accused them of “looking bored! I am so disappointed and angry! I am going to seek recourse with multiple entities to rectify this situation! This is not an outing for kids. Captain Terra needs to be ashamed of herself. Avoid this tour at all costs!!!!
icon Response from Host , Aug 2021
Aloha Kevin Mahalo for your feedback. We are so sorry to hear that your nanny's experience wasn't ideal and hope that she is feeling better. We have shared your review with our management team and they have also followed up with the captain to get a better understanding of the situation. If you would like to connect with us, please feel free to email us at reservations@islandactivitygroup.com. Mahalo Nui Loa

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